Services on Demand
Revista de Saúde Pública
On-line version ISSN 1518-8787Print version ISSN 0034-8910
RADAELLI, Sônia Maria et al. The demand for community health services in the metropolitan periphery area. Rev. Saúde Pública [online]. 1990, vol.24, n.3, pp.232-240. ISSN 1518-8787. http://dx.doi.org/10.1590/S0034-89101990000300010.
The content of 4,319 consultations in primary health care representing 7% of all consultations from March, 1985 to March, 1986 at the Murialdo Health Center, was analyzed The health center is located in the outskirts of Porto Alegre, RS (Brazil). Woman represented 67% of the total demand. Most consultations were for children under 10 years of age (37%) and woman of childbearing age (21%). The first twenty reasons for the visit corresponded to 63% of the total, and the most common reason for visiting the health center was for renewal of prescriptions and/or ordering medication (9,3%). Of all the diagnoses, the first twenty accounted for 62% of the total number of patients and the most frequent were: hypertension (8.8%), upper respiratory tract infection (7.8%), and immunization (5.5%). Prescription and administration of medication were the most common actions performed. Referáis resulted in 73% of the visits. Of these, 5% were sent to other providers within the Murialdo service. Only 0.6% were referred for hospitalization. These findings, combined with others which describe aspects of morbimortality not easily measured in studies of spontaneous demand for medical services, should help in the planning of primary health care services and in the training of health personnel.
Keywords : Health services research; Primary health care; Health services needs and demands; Morbidity.