SciELO - Scientific Electronic Library Online

vol.18 issue6Different forms of payment systems for dental services and their impact on careA case-control study on alcohol and psychiatric disorders as risk factors for drug abuse pattern author indexsubject indexarticles search
Home Page  

Services on Demand




Related links


Cadernos de Saúde Pública

On-line version ISSN 1678-4464Print version ISSN 0102-311X


UCHIMURA, Kátia Yumi  and  BOSI, Maria Lúcia Magalhães. Quality and subjectivity in the evaluation of health services and programs. Cad. Saúde Pública [online]. 2002, vol.18, n.6, pp.1561-1569. ISSN 1678-4464.

This essay focuses on the evaluation of health programs and services, emphasizing the subjectivity emerging from the evaluation process. The text is a theoretical construction that targets the various meanings of evaluation, the influence of the positivist paradigm on the field of health program and service evaluation, the polysemous nature of the term "quality", and its close overlapping with subjectivity. In addition, the authors highlight the importance of studies that incorporate the perspectives of social actors into the evaluation processes, recommending qualitative social research methodology as a productive instrument.

Keywords : Evaluation; Health Services; Qualitative Analysis.

        · abstract in Portuguese     · text in Portuguese     · Portuguese ( pdf )