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Gaceta Sanitaria

Print version ISSN 0213-9111

Abstract

MOLINA-BARCELO, Ana; SALAS TREJO, Dolores  and  MIRANDA GARCIA, Josefa. Women's satisfaction with waiting times for further investigation in breast cancer screening. Gac Sanit [online]. 2011, vol.25, n.5, pp. 357-362. ISSN 0213-9111.  http://dx.doi.org/10.1590/S0213-91112011000500003.

Objectives: To determine the factors associated with satisfaction with waiting times for further investigation in breast cancer screening. Methods: We carried out a cross-sectional study by telephone survey of a representative sample of women (N=316) participating in the breast cancer screening program of the autonomous region of Valencia (Spain) who required additional tests to confirm the diagnosis. Descriptive analysis was performed by contingency tables (p<0.05) and multivariate association by odds ratios (OR) of logistic regression models (95%CI). Results: Satisfaction with the waiting time was 78.6%. A higher risk of dissatisfaction was found in women from a "high" social class (OR=3.17; 95% CI: 1.10-9.14), those who perceived that the waiting time was "more than 2 weeks", both "since the notification of the need for further investigation until completion of the first test" (OR=15,54; 95%CI: 5,87-41,12) and "since the completion of the last test until notification of the final result" (OR=11.57; 95% CI: 2.96-45.19), and in women who experienced the attention as "worse than expected" (OR=15.40; 95% CI: 1.41-168.64). The maximum waiting time acceptable to the highest percentage of women was "up to 1 week" for each waiting period (n=47, 73.5%; n=14, 45.2%). Conclusions: Waiting times of no more than 1 week and never more than 2 weeks for each waiting period are recommended. Women should be given an approximate waiting time, paying special attention to women aged 45 to 54 years attending their initial screening.

Keywords : Breast cancer; Screening; Further investigation; Patient satisfaction; Waiting times.

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