SciELO - Scientific Electronic Library Online

vol.12 issue4From records to indicators: the management of health care information production in hospitalsThe importance of hormesis to public health author indexsubject indexarticles search
Home Page  

Services on Demand




Related links


Ciência & Saúde Coletiva

On-line version ISSN 1678-4561Print version ISSN 1413-8123


INFANTE, Maria  and  SANTOS, Maria Angélica Borges dos. Production chain supply management for public hospitals: a logistical approach to healthcare. Ciênc. saúde coletiva [online]. 2007, vol.12, n.4, pp.945-954. ISSN 1678-4561.

Despite their importance for hospital operations, discussions of healthcare organization logistics and supply and materials management are notably lacking in Brazilian literature. This paper describes a methodology for organizing the supply of medical materials in public hospitals, based on an action-research approach. Interventions were based on the assumption that a significant portion of problems in Brazil's National Health System (SUS) facilities derive from the fact that their clinical and administrative departments do not see themselves as belonging to the same production chain - neither the hospital nor the supply department is aware of what the other produces. The development of the methodology and its main steps are presented and discussed, against a background of recent literature and total quality and supply chain management concepts.

Keywords : Hospital management; Hospital materials management; Supply chain management; Total quality management.

        · abstract in Portuguese     · text in Portuguese     · Portuguese ( pdf )