SciELO - Scientific Electronic Library Online

 
vol.15 suppl.1Knowledge production on family health careNurses and doctors turnover: an impasse in the implementation of the Family Health Strategy author indexsubject indexarticles search
Home Page  

Ciência & Saúde Coletiva

Print version ISSN 1413-8123

Abstract

CARDOSO, Andréia dos Santos  and  NASCIMENTO, Marilene Cabral do. Communication in the Family Health Program: the health agent as an integrating link between the team and the community. Ciênc. saúde coletiva [online]. 2010, vol.15, suppl.1, pp. 1509-1520. ISSN 1413-8123.  http://dx.doi.org/10.1590/S1413-81232010000700063.

This study is part of the project Evaluation of the Family Health Strategy in Rio de Janeiro, developed at Estácio de Sá University with support of the National Advice of Scientific and Technological Development (CNPq). The study aimed to identify and analyze the perception of the health communitarian agents (HCA) about their main interlocutors, the impact of these interlocutors and the predominant communication forms in their work process. It is a descriptive study, with a qualitative approach, based on theoretical-methodological categories of the popular education and the symbolic market communication model. The data was collected in four teams of the Family Health Program. The results show the communication maps elaborated with the HCA which identifies the group of technical support, the technician team, the HCA themselves and the old inhabitants of the community as their main interlocutors. The communication with the other professionals of the team is acknowledged in a predominantly verticalized way with authoritarianism traces. The results highlight the importance of extending the dialogue and negotiation in the established communication within the team and with the community.

Keywords : Health communitarian agent; Health communication; Social control.

        · abstract in Portuguese     · text in Portuguese     · pdf in Portuguese