Ciência & Saúde Coletiva
Print version ISSN 1413-8123
ALANO, Graziela Modolon; CORREA, Taís dos Santos and GALATO, Dayani. Indicators of the pharmaceutical care service at the University of Southern Santa Catarina. Ciênc. saúde coletiva [online]. 2012, vol.17, n.3, pp. 757-764. ISSN 1413-8123. http://dx.doi.org/10.1590/S1413-81232012000300023.
Pharmaceutical Care has represented a new clinical practice for pharmacists. This study aims to show the indicators of the Pharmaceutical Care Service at the University of Southern Santa Catarina. Documentary analysis of pharmaceutical records of 58 patients was conducted between September 2007 and March 2008 to identify the indicators. Most patients were women (77.6%), with a mean age of 54 years. Average number of health problems per patient was 4.6 in the first visit and 4.3 in the last one. The most widely used drug classes were cardiovascular (30.2%) and nervous system (27.5%). On average, 2.7 drug-related problems per patient were detected, the most common being those related to effectiveness and safety. Of the problems identified, 82.2% were classified as preventable and 63.7% as manifested. Pharmaceutical interventions registered 79.0% of acceptance, of which 78.9% had positive results. On average, there were 2.6 patient-related needs, especially regarding questions about drug therapy (30.4%), which were positively answered in 84.8% of cases. These indicators show that the pharmaceutical care service is very active in promoting health education.
Keywords : Pharmaceutical care; Patient-related needs; Drug-related problems; Patient-oriented services.